Edurope Educational Consultancy Terms & Conditions

Effective Date: 28 May 2024 | Last Updated: 17/01/2026

Terms & Conditions

These Terms & Conditions (“Terms”) govern the access to and use of the website, services, and offerings of Edurope LLP (“Edurope”, “we”, “us”, or “our”).

By accessing our website, registering, signing a service agreement, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree to these Terms, you must not access or use our services.

1. About Edurope LLP

Edurope LLP is an education advisory and facilitation organisation providing study-abroad–related services to students and individuals seeking education opportunities outside their home country.

Edurope LLP is:

Not a university or educational institution
Not an immigration authority
Not a visa-issuing body
Not a government or regulatory authority

All final decisions regarding admissions, visas, immigration, scholarships, and funding are made solely by the respective universities, institutions, embassies, consulates, and authorities.

2. Definitions

For the purposes of these Terms:

“Client” means any individual who accesses the website, registers, signs a service agreement, or uses Edurope’s services in any capacity.
“User” means any Client who accesses or uses Edurope’s website, online platforms, or digital resources.
“Student” means a Client who has formally engaged Edurope for education advisory, application, visa, or related services.

Unless the context requires otherwise, references to “Client” include both Users and Students.

3. Scope & Nature of Services

Edurope provides education advisory and facilitation services only, including but not limited to:

Career and academic counselling
Course and institution guidance
Application and documentation assistance
Education loan and financial guidance
Scholarship and funding advisory
Visa process guidance and interview preparation (if applicable)
Pre-departure orientation
Post-arrival assistance

Edurope does not provide admissions, visas, or immigration approvals and has no authority over final outcomes.

4. Eligibility

Services are available only to Clients who are 18 years of age or older.
By using our services, the Client confirms legal capacity to enter into a binding contract.
If services are availed for a minor, the parent or legal guardian must provide written consent and shall be bound by these Terms.

5. Client Obligations

The Client agrees to:

Provide accurate, complete, and truthful information at all times
Submit genuine, valid, and verifiable documents
Promptly inform Edurope of any changes to submitted information
Use services only for lawful purposes
Comply with all applicable laws, institutional requirements, and immigration regulations

Edurope shall not be responsible for consequences arising from false, misleading, incomplete, or fraudulent information provided by the Client.

6. Fees, Payments & Taxes

Certain services are chargeable and will be disclosed prior to engagement.
Fees once paid are non-refundable, except where explicitly stated in writing.
All fees are subject to applicable taxes under Indian law or other relevant jurisdictions.
Edurope reserves the right to revise fees for future services without prior notice.

7. No Admission or Visa Guarantee

The Student expressly acknowledges that:

Edurope does not guarantee admission to any institution or course
Edurope does not guarantee visa approval
Admission and visa decisions rest solely with universities and authorities
Rejection, delay, or additional requirements do not constitute deficiency of service

8. Visa Risk Disclosure

The Student acknowledges that:

Visa decisions are made exclusively by embassies, consulates, and immigration authorities
Visa refusal, delay, or additional conditions are beyond Edurope’s control
Visa refusal shall not be treated as negligence, deficiency, or unfair practice
Policy or regulatory changes are not attributable to Edurope

9. Embassy / Consulate Interviews

Interviews may be required (online or in person)
Interview selection, conduct, and outcome are solely at the discretion of authorities
Edurope may provide general guidance only
Failure to attend or clear interviews shall not be attributed to Edurope

10. Refund Policy

10.1 Visa Refusal

Refunds, if any, shall be considered only in cases of visa refusal, and only where refund eligibility was expressly communicated and agreed in writing at the time of service engagement.

10.2 Visa Approval

If the visa is approved and the Student chooses not to proceed with studies, no refund shall be issued.

10.3 Third-Party Refunds

Edurope shall not be responsible for delays, deductions, or denials of refunds by universities, banks, embassies, or other third parties.
All such refunds are governed exclusively by the policies of the respective institution or authority.

11. Data Protection & Privacy (India, GDPR, UK & EU Compliance)

Edurope processes personal data in compliance with:

Information Technology Act, 2000 (India)
EU General Data Protection Regulation (GDPR)
UK GDPR and Data Protection Act 2018

11.1 Data Collected

Personal data may include:

Identity and contact details
Academic and professional records
Financial and loan-related information
Visa and application documentation

11.2 Purpose of Processing

Data is processed strictly for education advisory, application processing, visa facilitation, compliance, and communication purposes.

11.3 Legal Basis

Processing is based on:

Client consent
Contractual necessity
Legal and regulatory obligations

11.4 Data Sharing

Data may be shared with universities, authorities, financial institutions, and authorised partners strictly on a need-to-know basis and in compliance with applicable laws.

11.5 Client Rights

The Client has the right to access, correct, or request deletion of personal data, subject to legal obligations.
Requests may be sent to hello@edurope.eu.

12. Intellectual Property

All content, materials, branding, logos, text, graphics, and software are the intellectual property of Edurope LLP or its licensors.
Unauthorised use, reproduction, or distribution is strictly prohibited.

13. Limitation of Liability

To the maximum extent permitted by law:

Edurope shall not be liable for indirect, incidental, consequential, or punitive damages
Edurope shall not be liable for decisions of universities, governments, or authorities
Edurope’s total liability, if any, shall not exceed the fees paid for the specific service

14. Indemnity

The Client agrees to indemnify and hold harmless Edurope LLP, its partners, employees, and affiliates against any claims, losses, damages, or legal expenses arising from:

Breach of these Terms
False or misleading information
Violation of applicable laws or third-party rights

15. Termination

Edurope may suspend or terminate services without prior notice if:

These Terms are breached
Fraud or misrepresentation is detected
Required by law or regulatory authority

16. Amendments

Edurope may revise these Terms at any time. Updated versions will be published on the website. Continued use of services constitutes acceptance of revised Terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Courts at Ernakulam, Kerala, India, shall have exclusive jurisdiction.

18. Contact Information

Edurope Consultancy LLP
69/1854-A1 – FFX72, SRM Road
Kaloor, Kochi – 682018
Kerala, India

Email: hello@edurope.eu
Phone: +91 9778 310013

Acceptance

By accessing the website, signing a service agreement, or using Edurope’s services, the Client confirms acceptance of these Terms & Conditions in full.